Customer support
Order issues, refunds, account questions and general help.
We're here to help
Pick the channel that fits — we usually reply within one hour during the day. Outside hours, expect a reply the next morning.
Partner inquiries
Restaurants, shops and brands that want to sell through FastlyGo.
Courier sign-up
Earn flexibly on bicycle, motorcycle or car — apply in two minutes.
Press & investors
Media requests, partnership and investment inquiries.
Response time
Mon–Sun, 8:00–22:00 local time. Average reply time: 38 minutes. Outside hours we reply the next morning.